U EXPRESS RETURN POLICY: we are happy to help. Not 100% satisfied with your item? We will make it right. To exchange or return an item, here is what you need to know. You have 30 days after purchase to exchange or return, unless noted in our exceptions. You can return, for free by mail, or via a scheduled pickup from your home. provide uexpress.biz order number and we will refund the purchase price and applicable taxes and fees to the original form of payment or provide a replacement. You’ll receive a refund or replacement once we receive the item.